Privacy Policy 100cuci App – Your Data Protection

At 100cuci app, your privacy is more than a legal obligation — it is our commitment to every member. We collect only the data we need, protect it with the latest technology, and never sell it to outside parties.

Last Updated: 1 January 2026 | Bahasa Malaysia
256-bit SSL
Full encryption
No Data Sales
Your data, your rights
Secure KYC
Trusted Verification
PDPA Compliant
Legal compliance

256-bit
SSL Encryption
0
Data sold to third parties
24/7
Security monitoring
PDPA
Full Malaysia compliance

Why Your Data Safe With Us

The six core pillars of 100cuci app's privacy protection, ensuring your experience remains safe and secure.

High-Grade Encryption

All data transmitted between your device and the 100cuci app servers is protected by 256-bit SSL encryption. Your personal and financial information never travels exposed across the network.

Secure Data Storage

Your personal data is stored on servers protected by multiple layers of firewalls. Internal access is restricted exclusively to staff who require it for operational purposes.

Trusted KYC

Our identity verification (KYC) process uses certified and accredited third-party systems. Your identification documents are processed securely and are not retained longer than required by law.

No Sale of Personal Data

100cuci app never sells, rents, or trades your personal data to advertisers or data brokers. Your information is used solely to operate your account and improve your experience on the platform.

Malaysia PDPA Compliance

All our data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We operate transparently and ensure your rights as a data subject are fully respected.

Your Data Controls

You may request access to, correction of, or deletion of your personal data at any time. Our privacy team is ready to process your request within 14 business days, no complicated questions asked.


Quick Summary: 100cuci app collects your personal data solely to operate our services and keep your account secure. We do not sell your data, and you always have the right to access, correct, or request deletion of any information we hold about you.

1Introduction

This Privacy Policy explains how 100cuci app collects, uses, stores, and protects your personal data when you use our platform, including the website at 100cuciapp.app and the 100cuci app mobile app.

As an online entertainment platform operating in Malaysia, we are bound by the Personal Data Protection Act 2010 (PDPA) and any applicable related legislation. We take these obligations seriously and strive to remain fully transparent in all matters concerning our users' data.

By registering or continuing to use the 100cuci app platform, you agree to the data collection and processing practices described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

2Data We Collect

We collect your personal data through several means — directly from you during registration and platform use, and automatically through industry-standard tracking technologies.

2.1 Data You Provide Directly

Data Categories Example Information Primary Purpose
Identity Information Full name, date of birth, identification card number KYC Verification
Contact Information Phone number, email address Account communications
Financial Information Bank name, account number (last 4 digits), digital wallet name Payment processing
Identity Documents MyKad copy or passport (for KYC) Age & identity verification
Account Information Username, password (encrypted), language preference Account management

2.2 Automatically Collected Data

When you browse or use 100cuci app, our systems automatically record certain technical information needed to keep the platform running correctly and securely:

  • IP address and network information
  • Device type, operating system, and browser version
  • In-platform activity history (wagering, deposits, withdrawals)
  • Login and logout times and dates
  • App performance data and technical error reports
  • Cookie information and session identifiers

Automatically collected technical data is used primarily for security, fraud prevention, and platform improvements. We do not use it to build marketing profiles about you.

3How We Use Your Data

100cuci app processes your personal data on valid legal grounds under the PDPA. The following are the main purposes for which your data is used:

3.1 Service Operations

  • Create and manage your member account
  • Process deposits, withdrawals, and financial transactions
  • Verify identity and age through the KYC process
  • Provide effective customer support
  • Send important notifications related to your account

3.2 Security & Compliance

  • Detect and prevent fraud, hacking, and suspicious activity
  • Comply with anti-money laundering (AML) obligations
  • Retain transaction records as required by law
  • Investigate complaints and resolve disputes

3.3 Platform Improvements

  • Analyse usage patterns to improve the user experience
  • Test new features and resolve technical issues
  • Personalise relevant content and promotional offers

Note: We do not use fully automated decision-making that produces legal effects on you without human involvement. Every significant decision — such as account closure or withdrawal rejection — is reviewed by our team.

4Data Sharing with Third Parties

100cuci app does not sell or rent your personal data to any third party for marketing purposes. However, we do share data with certain parties under limited and controlled circumstances:

4.1 Trusted Service Providers

We work with third-party service providers that help us operate the platform, including:

  • Payment processors — to facilitate deposits and withdrawals via FPX, digital wallets, and bank transfers
  • KYC provider — to securely verify member identity
  • Cloud service providers — to store and process data securely
  • Analytics provider — to understand platform usage in aggregate and anonymised form

All these service providers are bound by strict confidentiality agreements and may only use your data for the specified purposes.

4.2 Legal Requirements

We may disclose your personal data where required by law or court order, including to:

  • Malaysian law enforcement authorities
  • Anti-Money Laundering prevention agency (AMLA)
  • Relevant tax and financial authorities

Any disclosure of data to authorities is made solely on valid legal grounds. We do not share your information with government bodies upon informal requests or without a clear legal basis.

5Data Security

Protecting your data is our top technical and operational priority. 100cuci app implements multiple layers of security to ensure your information remains safe at all times:

  • Transit encryption: All communications between you and our platform use TLS 1.3 with AES-256 encryption
  • Storage encryption: Sensitive data is stored in encrypted form on our servers
  • Access controls: Access to personal data is restricted based on the least privilege principle
  • 24/7 Monitoring: An active threat detection system monitors for unusual activity around the clock
  • Regular audits: Our security systems are regularly audited by independent experts
  • Two-factor authentication: Your login is protected with two-factor authentication (2FA) for added security

While we employ industry-standard security measures, no system is completely impenetrable. In the event of a security incident involving your data, we will notify you within 72 hours as required by data protection best practices.

6Cookies & Tracking Technologies

100cuci app uses cookies and similar technologies to keep the platform running smoothly and to enhance your experience. Here are the types of cookies we use:

Cookie Types Function Can Be Disabled?
Essential Cookies Login sessions, account security, language preferences No — required for core functionality
Performance Cookies Page usage analytics, error tracking Yes — via browser settings
Functional Cookies Save display preferences and personal settings Yes — via account settings
Security Cookies Fraud detection, device verification No — critical for security

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help guide.

7Your Rights as a Data Subject

Under Malaysia's PDPA and international best practices, you have the following rights regarding the personal data we hold about you:

Right to Access Request a copy of the personal data we hold about you
Right to Rectification Correct information that is inaccurate or incomplete
Right to Erasure Request data deletion under certain legally permitted circumstances
Right to Object Object to data processing for direct marketing purposes
Right to Portability Receive your data in a machine-readable format
Right to Restriction Request a restriction on data processing in certain situations

To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will process your request within 14 business days. For complex cases, this period may be extended to up to 30 business days, and we will notify you accordingly.

Some deletion requests may not be fully fulfilled if we are legally required to retain the data — for example, financial transaction records for the minimum period stipulated under Malaysia's AML legislation.

8Data Retention

100cuci app retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by law. The following are our data retention guidelines:

  • Active account data: Retained for the duration your account is active and two years after closure
  • Financial transaction records: Retained for seven (7) years in accordance with AML legal requirements
  • KYC documents: Retained for the period required by the relevant regulatory authority
  • Support communication logs: Retained for two (2) years for reference and quality control
  • Aggregated analytics data: Anonymous and can be stored indefinitely

Once the retention period expires, your data will be securely deleted or anonymised in a form that can no longer be linked back to you.

9Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons. Every update will be accompanied by a new "Updated" date at the top of this page.

For significant changes, we will notify you through:

  • In-platform notifications while you are logged in
  • Email to the address registered on your account
  • A clear notice on our website's home page

Continued use of the 100cuci app platform after changes take effect means you accept the updated Privacy Policy. If you disagree with the changes, you have the right to close your account before the effective date.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the 100cuci app privacy team is here to help.

Privacy Email: [email protected]
Response Time: Within 2 business days for general enquiries; 14 business days for formal data rights requests
Live Chat Support: Available 24/7 via the 100cuci app platform

We encourage you to contact us directly before filing any formal complaint with the authorities. In most cases, we can resolve your concerns quickly and amicably.


Your Data Safe and Secure, Your Entertainment is Guaranteed

Now you know how we protect your privacy. Register a free account today and enjoy a safe, fair, and entertaining online experience with 100cuci app.

Free registration 100% Data Protected Full PDPA compliance 24/7 Support

Bahasa Melayu